LG TV Return Authorization Request | Dorrance Supply Company

Contact Info

Name *

First

Last

Company *

Phone *

Email *

Address *

Address Line 1

City

State

Zip Code

TV Information

This form is for submission of residential Television RA requests only.
Please contact brynn@dorrancesupply.com to request an RA for projectors, soundbars, DVD/Blu-ray Players, or Commercial LG TVs/Monitors.

Model Number *

Serial Number *

Reason For Return *

Defective Unit
Concealed Damage

Description of Problem *

Image Upload

To process your concealed damage claim, you must submit seven clear images of the following:
- All 4 sides of the box
- Serial/Model tag on the box
- Serial/Model tag on the back of TV
- One clear image of the damage

Terms of RA Submission *

I understand that by submitting this form, I agree to retain the defective TV until credit is received from Dorrance Supply. Failure to retain the TV or follow the instructions provided in the RA paperwork will result in credit being denied by LG.